Job Description
Account Manager Position Summary The primary responsibilities of this position include, but are not limited to, providing overall sales support for a specific region of the company's Regional Sales Division, as well as general support for all other corporate divisions.
Essential Duties & Responsibilities - Account Management: Responsible for managing major accounts for Wafer Prober, Dicer, PG, and Grinder Machines.
- Executive Reporting: Report to and perform all sales-related tasks as directed by the President.
- Business Development: Identify and qualify worldwide sales opportunities within assigned accounts.
- Strategic Planning: Develop comprehensive sales strategies to win new business.
- Client Coordination: Coordinate customer visits with the technical center and factory personnel.
- Technical Demonstrations: Coordinate customer demos and benchmark activity.
- Client Communication: Maintain consistent communication with existing and potential customers regarding current and future sales.
- Post-Sale Follow-up: Follow up on system deliveries, customer issues, and new enhancement requests.
- Service Collaboration: Coordinate with Customer Support personnel to ensure exceptional customer service.
- Market Presence: Participate in industry tradeshow activities.
- Data Management: Maintain an accurate Customer Database.
- Forecasting: Report on regular sales activities and market forecasts.
- Quotations: Determine and quote complex system configurations to customers.
- Global Liaison: Communicate with the international headquarters regarding all sales activities and coordinate this information with appropriate engineering personnel in both the U.S. and overseas branches.
- Travel: Travel as required to fulfill regional and account needs.
- Perform all other duties as assigned.
Supervisory Responsibilities Qualifications This position requires complicated technological knowledge and involves tasks requiring a significant use of discretion and independent judgment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience - Experience: Two or more years of extensive sales and account management experience required; capital equipment sales experience strongly preferred; outside sales experience preferred.
- Education: BS in Business, an MBA, and/or a technical degree (or any equivalent combination of the listed education and professional experience).
- Technical Skills: Advanced knowledge of Microsoft Word, Excel, PowerPoint, and standard computer software packages is strongly preferred.
Job Tags
Worldwide