Job Description

• Handle LCL and FCL shipments for our customers in all aspects, from booking to billing.
• Accurately process export documentation for our customers' shipments.
• Prepare quotes to customers and overseas agents, source best method of transportation.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continually explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to customers.
• Uphold a strong and professional relationship with shipping lines, truckers and other vendors.
• Demonstrate an emphasis on customer satisfaction.
• Maintain shipment files throughout the process and ensure costing and billing are completed timely.

Salary Range 70-75K depending on experience and knowledge

Requirements:

• Better than average understanding of the Export Regulations and other government agency regulations that govern exports.
• Working knowledge of all ocean export procedures, rules and regulations.
• Excellent customer service and communication skills.
• Strong attention to detail
• IMDG certified
• Working knowledge of Cargowise One is a plus.

Equal Opportunity Employer


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