Job Description

Security Attendant

The Security Attendant is responsible for ensuring a safe and secure environment by performing a variety of security and public assistance tasks. This position serves as a key point of contact for all individuals entering the property through the main security checkpoint and amenity entrances. The Security Attendant interacts with property owners, members, guests, and associates in a professional and courteous manner, providing clear guidance and support as needed.

Primary duties are performed at designated security checkpoints, with a strong emphasis on visibility, communication, and excellent customer service.

Typical schedules will fall between 10:00 AM and 11:00 PM and may vary based on operational needs, weekends, special events, and holidays. Weekend shifts are required.

Benefits are available beginning on the first day of employment and include health, dental, and vision insurance; short-term and long-term disability coverage; life and AD&D insurance; Paid Time Off; and paid holidays. Associates are also eligible to participate in the Company's 401(k) plan with Company match in accordance with plan eligibility requirements.

As a Rumbling Bald Associate, you'll also enjoy access to onsite amenities, golf, and Associate discounts on food, spa services, boat rentals, and merchandise.

Requirements

• Ensure a safe and secure environment for members, guests, contractors, and associates.
• Verify and validate the identities of personnel entering the property at the Security checkpoint, confirming their authorization and providing the appropriate credentials (parking stickers or passes).
• Enforce organizational and committee policies consistently and fairly.
• Ensure emergency services are contacted during any emergency event.
• Conduct regular patrols across nearly 50 miles of roadways, inspecting properties for potential issues, safety concerns, or suspicious activities.
• Perform essential computer tasks, including managing emails, utilizing internet applications, preparing documents in Microsoft Word, creating tables in Microsoft Excel, and maintaining accurate reports and activity logs.
• Document incidents involving property damage or injuries to associates, members, and guests through grammatically correct reports.
• Conduct physical security checks of organizational buildings and infrastructure to safeguard equipment and assets.

Education, Skills & Experience

• High school diploma or GED required.
• Strong customer service, communication, and organizational abilities.
• Initiative and self-drive to continuously improve individual and organizational performance.
• Good judgment when interacting with the public, coworkers, and organizational leadership.
• Patience and empathy in public-facing situations.
• Proficient with basic computer tasks, particularly Microsoft Office software (Word, Excel, PowerPoint), for preparing spreadsheets, documents, and presentations.
• Strong observational skills with an attention to detail.
• Previous experience in security, law enforcement, or military is preferred but not required.
• CPR/First Aid certification preferred (or can be obtained while on the job).
• Possession of a valid drivers license.

Physical Requirements

• Communicate clearly and professionally, both verbally and in writing.
• Endure extended periods of driving, standing, sitting, and walking, including in hot or humid conditions.
• Conduct foot patrols across uneven, steep, rough, or slippery terrain.
• Lift, carry, push, or pull objects weighing up to 50 pounds without assistance.
• Reach overhead, bend, twist, pull, climb, stoop, and navigate stairs or elevated surfaces as needed.
• Work effectively in environments that may involve physical activity, high stress, or driving as part of routine duties.

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