To support member engagement initiatives, the full-time Outbound Call Center Representative will make an average of 50 outbound calls per hour to offer, explain, and schedule free in-home or virtual healthcare evaluations, all while working remotely and adhering to productivity and quality goals. Key responsibilities Make outbound calls to health plan members using an automatic dialer system, aiming for 300-400 dials and 25 appointments set per day Follow approved scripts to ensure members understand the services offered and respond to inquiries with professionalism Monitor performance metrics and report member complaints to management as needed Required qualifications High School Diploma or equivalent preferred 1+ year of call center experience or 2+ years of general work experience required Experience in a metrics-driven outbound call center environment preferred Strong computer skills with the ability to multitask across systems while making calls Ability to maintain a fixed daily schedule, including adherence to breaks and lunch times
Want to help pets live their best lives? We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you...
...title Work from Home: Customer Service Representative (Healthcare) About Sagility Sagility combines industry-leading... ...are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our...
Constellation is hiring a Nuclear Security Officer in Pottstown, PA. This on-site position involves participating in formal training programs, understanding NRC requirements, and coordinating with law enforcement. Ideal candidates have military experience and a high school...
...solutions, the organization delivers reliable, efficient, and customized supply chain services worldwide. With a customer-first... ...will handle the account management. Qualifications Licensed Customs Broker 3 years of experience processing customs entries...
...Chemical Operator IAssociates engaged in mixing or polymerization operations who perform the following essential job functions. A Chemical Operator I is an entry level position typically defined as having been in the Chemical Operations department for less than 2 years...